Dear friends,

We deliver all over the world!

Free Returns

We value and respect our customers.
The customer has the right to return the product without giving a reason. In case of a refund request, a free shipping label will be sent to the customer for the return of the goods. The funds for the order will be refunded after receiving the goods by the store, checking condition of the goods and packaging.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 90 days
  • The Goods are not used or damaged
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You should send the Goods at the following address:

Grudnova st. 10 1210 Ljubljana, Slovenia

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us by email: mail@locomotive-depot.com